Rambling Vans Covid Cancellation Policy

 

 

 

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Rambling Van’s Covid 19 Cancellation Policy

 

Applies to bookings made after January 28th 2022

 

With Covid still very much a part of our lives there is always the potential for everything to change at the last minute. We have a standard cancellation policy and have added terms relating to Covid. We have outlined the extenuating circumstances that the COVID policy will apply to below.

 

Rambling Vans Covid 19 Cancellation Policy will allow you to cancel your booking for the following reasons only:

  • National lockdown
  • Local lockdowns in your home location (UK only)
  • Local lockdowns in Bristol (the pick-up location)
  • You or a member of your household test positive for covid
  • Track and trace instruct you to isolate. 

 

You will need to provide evidence to support the cancellation. We ask that you give us as much warning as possible so we can try and fill your dates with alternative hires.

 

You will not be covered by the Covid 19 Cancellation Policy and the Standard cancellation policy will apply for the following reasons

  • Local lockdown in the destination you intended to travel to (consider holidaying in another location)
  • Event cancelled or postponed (consider using hire dates for another purpose) 
  • You are travelling from outside of the UK 
  • If EU travel is restricted and you intended to go to Europe (please consider a holiday in the UK instead)

 

 

Covid 19 Cancellation policy 

 

  • 30 days before booking – Full refund issued (less £25 admin fee)
  • 14-30 days before booking – Booking deposit will be issued as credit.
  • 14 days or less before booking – Full hire cost will be issued as credit. 

 

You will have 1 year from date of issue to use your credit to book another campervan holiday with us. 

 

Standard Cancellation policy

 

  • 30 days before booking – Full refund issued (less admin fee)
  • 14-30 days before booking – Booking deposit is non-refundable
  • 14 days or less before booking – No refund (unless the dates can be filled with a hire of the same value)

 

Please consider purchasing your own holiday insurance to cover any other unforeseen circumstances and always refer to the latest government guidelines before travel.

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